Shipping policy

RubsSupply ships to the locations available at checkout. If your address is not available during checkout, we may not be shipping to that area yet.

Order Processing Time

Orders are typically processed within 1–3 business days. Processing times may vary during peak seasons or promotional periods.

Delivery Times

Delivery times depend on your location and courier service. While we aim for timely delivery, delays may occasionally occur.

Delivery Issues

If your tracking shows “delivered” but you cannot locate your package:

• Check around your property

• Ask neighbors or building reception

• Contact the courier using your tracking number

If the issue remains unresolved, please contact us via the Contact Us page within 7 days of the delivery status.